Window Cleaning Service – Questions you Should Always Ask
Before you Hire a Window Cleaning Service
This includes the obvious — clean, streak free windows.
But there are other important considerations.
To make sure you’re hiring the best window cleaning service company for your business you should always ask the following questions.
Window Cleaning Service Questions
Do you have any references from past window Cleaning customers?
Try to get them to provide you with referrals from businesses that own buildings that are the same height and structure as your own.
Shimmer Window Cleaning Services is more than happy to provide references.
How long has the company been in the Window Cleaning business?
A new company has no reputation to protect and very little real life experience to back up their claims.
But a business that’s been around awhile will be aware of how hard they’ve worked to build a reliable reputation.
They won’t want to do anything to tarnish their company’s good name. Plus, they’ll have years of experience to back up what they promise. And finally, they’ll have the resources to purchase and use high-quality equipment.
Shimmer Window Cleaning are an owner-operated private company with 10 years experience working in the glass industry.
Who will do the actual on-site work?
You want to know that the staff they use are well trained and honest. Find out if the owners participate in the on-site work or if they stay in the office and send out unsupervised crews.
Do they carry their own insurance?
You don’t want to find yourself in the middle of a liability scandal nor do you want to have to pay for any damage that a worker causes to your building. They need to guarantee the safety of their workers and the protection of your premises.
What type of detergent do they use?
This is a trick question.
The truth is, if the window cleaning company is using pure, filtered water there is no need to use detergent. By not using detergent
you’re left with a streak free shine on your windows. Windows cleaned with soaps and chemicals will leave unsightly streaks, spots, and residue. No squeegee is needed when windows are cleaned with only pure water.
Will they need ladders and scaffolding?
This depends on the height of your building. Some window cleaning companies now use water fed telescopic poles to clean buildings as high as five stories. This means that set-up time is shorter and there are no ladders to endanger the people visiting your building while the window cleaning is taking place.
Are they able to clean the windows of a building of any height?
If you have a high-rise, then make sure they’re qualified to handle the abseiling that is necessary for tall buildings.
Also, ask what other service their company provides.
You can often get sidewalks, driveways, doors, and parking lots cleaned by the same company.
We also offer power washing for the exterior of buildings. By hiring Shimmer to do all these jobs it can work out cheaper than hiring three or four different companies. Ask if they offer any discounts for multiple services.
Are they compliant with all OH&S requirements?
Be sure they follow all the rules and regulations to keep their workers safe while on your property.
If a company is unwilling to answer your questions you’ll know to move on to another window cleaning service.
Shimmer Window Cleaning Services are registered with Trades Monitor, Shimmer Glass Cleaning is fully insured and OH&S compliant. We are also proud members of the Australian Window Cleaning Federation (AWCF).
Shimmer WINDOW Cleaning specialises in Strata Buildings, Commercial Businesses, Schools, Shop fronts. We perform the following but are not limited to the following services. If you have a special request not listed here please let us know and we will be happy to help!
- Window Cleaning
- Glass Cleaning
- High Pressure Cleaning
- House/Building Washing
- Deck & Fence Cleaning
- Concrete Cleaning
- Cement Removal
- Builders Cleans
- Skylight Cleaning
- French Window Cleaning
- Driveway Cleaning
- Flyscreen Cleaning