RENEE

CEO and Founder

Shimmer's CEO Renee, has a Bachelor of Business and a background in Marketing for tech companies. She came from a family of entrepreneurs, and her superpower is building relationships. Now a mother of four, she founded Shimmer in 2009, creating a business where she and Jorge could combine their passion and skills and both succeed. Their mission was to develop a first-class company that provides exceptional service and a place where their employees enjoyed coming to work.

JORGE

CEO and Founder

Shimmer’s CEO, Jorge, brings 24 years of experience as a professional window and pressure cleaner. Exceptionally strong, he efficiently handles larger projects using water-fed poles. Jorge excels at tackling access challenges on complex sites, such as large glass roofs, tea staining, and building washing from lifts. He holds specialised licenses for operating boom lifts and scissor lifts, enabling him to reach areas that others might find difficult. When faced with intricate window locks or specialised screens, Jorge consistently identifies the most efficient solutions. Additionally, he ensures that the team’s equipment is regularly updated to the highest standards, guaranteeing optimal results.

AIMEE

Sales and Operations Manager

Aimee is deeply passionate about her team and consistently demonstrates a stellar work ethic, backed by a proven track record of success in the service industry. Rising swiftly through the ranks at Shimmer, her bold yet sensitive leadership style ensures exceptional service delivery while upholding the company’s core values of safety, professionalism, environmental responsibility, and efficiency. Aimee takes pride in building strong relationships with clients, actively seeking out additional opportunities to enhance service quality and maintain immaculate facilities.

KRIS

Executive Assistant to the Director and Human Resources Manager

Kris is an invaluable asset to the team. Highly dependable and dedicated to her work, she ensures smooth operations and efficient communication across the company. Her strong interpersonal skills foster positive relationships with employees at all levels, making her a trusted confidante and advisor. Known for her proactive problem-solving abilities, Kris anticipates the needs of the director and the team, streamlining processes and enhancing overall productivity.

KAREN

Senior Account Executive

Shimmer's Senior Accounts Executive, Karen, brings a wealth of experience in account management and client relations. With a background in customer service and a natural talent for connecting with people, she thrives on building strong partnerships that last. Known for her exceptional organisational skills and attention to detail, Karen expertly manages client accounts to ensure their needs are met and expectations exceeded. Her reliability and problem-solving abilities have earned her the trust of clients and colleagues alike.

DREW

Lead Technician

Drew, the Lead Technician at Shimmer Glass, exemplifies the qualities of an exceptional window cleaning leader. With a keen eye for detail, he consistently ensures that every project meets the highest standards of quality. Dependable and trustworthy, Drew is a skilled practitioner in using water-fed poles and pressure cleaning techniques, delivering outstanding results every time. His strong client relations skills foster positive interactions and build lasting partnerships, while his effective team management ensures that every team member is supported and empowered to excel. Drew’s commitment to excellence and teamwork sets a high bar for service in the industry.